Integrated Call Center Solutions (ICCS) provides a range of large-scale, versatile, state-of-the-art Call Center business solutions (implementations and overall operational activities & consulting), which support the full range of business functionalities: from new business strategies and policies, through information services, to logistics operations.
The vast experience of the Formula Group in various market sectors enables us to provide a specialized call center solution for specific markets:
October 2007 – FTS has successfully completed a Technology and Operation major upgrade which include:
October 9-11 , 2007
Estrel Convention Center, Berlin, Germany
McCormick place, Chicago
Visit us at booth #300, 02/09/2007
June 6-8 , 2007
Olympia 2, London
3GSM Barcelona
February 12-15, 2007
Barcelona, Spain
Visit us at Hall 2B 53
TBI Call Center went into production 19/01/2007
Sheraton Sofia, November 28 - 29, 2006
